Episode 4: Three Teams in Motion — Small Steps Toward DX

Morning light streamed through the wide office windows, spilling across the meeting room.
The whiteboard was covered with sticky notes from their previous session — the ones where everyone had mapped out their daily work in detail.
A faint draft from the air conditioning made a few notes flutter gently.
On the table, laptops, printouts, and half-finished cups of coffee spoke of quiet focus and anticipation.
Everyone had arrived a little early. Today was the day they would take their first real step forward.

Kamiya: “I’ve refined the list we created last time. Some areas overlapped, so I reorganized them into sections that align better with how we actually work.”

A new chart appeared on the wall monitor — nine areas of work, now grouped into three broader categories.
It was the foundation for how Seaside Cloudworks would begin its DX journey.


Three Teams, One Direction

Sakakibara: “I see. So this means each team will identify problems in their own area and start experimenting, right?”
Kamiya: “Exactly. There’s no rigid framework. Each team can start where they are, testing and improving what makes sense in their day-to-day work.”

The sound of shuffling papers filled the room.
Squera stood on the floor beside the whiteboard, cheerfully rearranging sticky notes to match the new categories.

Shiraishi: “So how are we dividing the teams?”
Kamiya: “I’ve drafted an initial plan. But I’d like each team to choose its own name.”


Team Formation

Kamiya drew three large rectangles on the whiteboard.

Kamiya: “First, the Customer Connection DX Team. You’ll handle communication with clients and partners.
That’ll be Shiraishi, Moriyama, Mizuno, and Sakakibara — with Squera joining as support.”

Mizuno: “So we’ll be the team that connects with the outside world. I’ve got a few ideas I want to try!”
Sakakibara: “Perfect. Let’s also think about how to use data more effectively.”

Grinning, Squera added a note in the corner of the board:

“Customer Connection = The Power to Connect.”

Kamiya: “Next, the Creation & Development DX Team. Ayase and Honda — you’ll lead the charge on design, documentation, and automation.
Ayase, please help support Honda as she gets up to speed.”

Ayase: “Got it! I’ve been wanting to try AI-assisted tools anyway.”
Honda: “I’ll do my best!”

Behind them, Squera gave a little thumbs-up, clearly approving of the energy.

Kamiya: “And finally, the Operations DX Team. Hayakawa and I will focus on administrative workflows — finance, HR, and information management.
Squera, we’ll need your help with organizing the data.”

Hayakawa: “Understood. Maybe we can start by streamlining expense approvals.”
Kamiya: “Yes, and we can look into redesigning the request forms while we’re at it.”


The First Steps Forward

As discussions began, the atmosphere in the room shifted — a blend of concentration and excitement.
Sticky notes started multiplying on the walls again, this time grouped by project and priority.

Moriyama: “Looking at all this, it’s clear — every part of our work connects to one of these teams.”
Kamiya: “Exactly. It doesn’t matter where we start, as long as we start. What’s important is taking that first small step.”

Squera: “Then let’s get started!”

Laughter filled the room, lightening the focused energy that had gathered there.
For the first time, the team wasn’t just talking about change — they were doing it.


🗂️ Reference: Team Assignments

TeamMembersMain AreasExample Initiatives
Customer Connection DX TeamShiraishi, Moriyama, Mizuno, SakakibaraCommunication, Meetings, Customer SupportImproving email and chat workflows, streamlining meetings, enhancing client interaction
Creation & Development DX TeamAyase, HondaDocumentation, Development, PlanningAutomating report creation, using AI tools for design and content, reviewing workflow templates
Operations DX TeamKamiya, HayakawaInternal Processes, HR, SecurityExpense and approval automation, HR digitization, updating security policies

By the time the meeting wrapped up, the whiteboard was filled once again —
not with problems, but with plans.

At the very center, in bold letters, someone had written:

“Start small, grow big.”

And with that, Seaside Cloudworks’ DX story entered its next chapter.

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